Updated April 1, 2022
We are pleased to announce that starting Monday, April 4, clients are welcome to join their pets inside the exam room. While we are excited to be able to meet in person we will still be following county and state COVID protocols for health care facilities, which require anyone entering the clinic to be wearing a mask. As well, we ask that only one person enter with their pet at this time.
For anyone that would feel more comfortable staying in their vehicle, please let us know by calling when you arrive for your appointment. If you choose to wait outside in the parking lot, we ask that you wear a mask when interacting with staff, and please keep the AC running. If you or your pet need water, please let us know and we will bring it out to you.
During this time, the health and safety of our staff and clients is still our focus while providing your pets with great care. We ask that all clients please follow the following:
1. If you are experiencing any signs of illness (fever/chills, shortness of breath, cough, runny nose, or sneezing) or if you have been in contact with anyone exposed to COVID-19 in the past 14 days, you will need to have a healthy friend or relative bring your pet in. If you cannot find anyone to bring your pet in for you, we will need to reschedule the appointment. If your pet is in an emergent situation and you cannot find anyone to bring your pet in, please call us from your vehicle and DO NOT ENTER THE BUILDING.
2. When you arrive for your scheduled appointment, PLEASE CALL US FROM YOUR CAR. One of our staff will either speak to you on the phone or greet you in the parking lot and instruct you further.
3. For prescription or preventative refills, PLEASE CALL AHEAD OF TIME. We will confirm the refill and handle payment over the phone. When you arrive, call us from your car and we will bring the medication to you.
We look forward to seeing you in person!
